Solutions

Nobody sets out to become a real estate decision.

Organisations end up making one because something else happened first. They open, they move, they grow, or they contract. The building decision is the consequence.

A team at work in a daylit office, drawn as a dot screen

What every organisation says

Whatever set it in motion, the story told internally is almost always the same: the decision came from within, and it is for the sake of the people.

It has to be. Which means the building now has to make that true.

New build, relocation, expansion, consolidation.

01 New Build You are building something new, with the intention to grow or expand. How you start off will determine the habits your organisation will inherit in the future.It is the cheapest moment to get this right. The cost of it now is nothing compared to the long-term impact it will have. Read → 02 Relocation A strategic decision, a lease, a landlord, a market or a broken partnership is moving you. This transformation opens the chance for a new and better chapter.A move is the one moment when everything is naturally open for change at once — people, face, infrastructure, habits, culture. A brief and unique opportunity. Read → 03 Expansion You need room for more people. You can create environments for them that will make them flourish.Expansion is the only situation with four possible endings, and each one changes the organisation by a different amount. Read → 04 Consolidation You have more space than people. What you do with the difference will be read as a statement.Nothing renews itself naturally here. Every improvement has to be deliberate. Your people and your clients are watching closely. Read →

Four situations, and the same eight stages in each.

What each one costs when it goes wrong, what gets decided in the next few weeks, and where the work of an engagement actually falls.

Most Some Least One scale for all three graded rows.

New build

You are building something new.

Open →

Relocation

You are moving.

Open →

Expansion

You are growing.

Open →

Consolidation

You have more building than people.

Open →

What it costs when it goes wrong

Every situation has one mistake that costs more than the others, and it is always paid for later: in rent on space that does not work, in a fit-out done twice, in people who leave. Naming it before anything is signed costs nothing.

New build

Every decision is still open, and each one gets more expensive to change from here.

Daylit workspace measures 5–6% higher productivity, and the floor plate settles that before an architect arrives.

Relocation

A better address can come with a worse building, and the rent goes up either way.

Deeper floor plates, less daylight, worse acoustics. None of it is argued over during a move, and all of it is paid every month for ten years.

Expansion

You pay for floor area and get no more capacity.

Doubling outdoor air per person raises cognitive scores across eight of nine domains. Adding desks to the same air handling does the opposite.

Consolidation

The money goes into the entrance, and the saving never shows up.

How much space a person has is the strongest single predictor of satisfaction, at an odds ratio of 1.57. Cut it to hit a target and the cost moves from rent to turnover.

Decided in the next few weeks

A handful of decisions commit most of the money, and they are all made before an architect is appointed. They get taken quickly, by whoever has time, and everything after them follows from them.

New build
  • Where, and where exactly.
  • How much space, on growth you cannot test yet.
  • What you sign, and for how long.
  • How the first thirty people work, which becomes how three hundred work.
Relocation
  • Where. It narrows everything after it.
  • How much space, on an assumption about how people will work.
  • Take the building as found, or change it.
  • What you carry over, and what you leave behind.
Expansion
  • Extend, add, or move.
  • One place or two.
  • How much of the growth is real.
  • What happens to the people already there.
Consolidation
  • How much space to release, and which parts.
  • Bring people together, or thin out.
  • Improve what remains, or only reduce it.
  • What that tells the people who stayed.

Where the weight fallsOur reading

The same eight stages run in every situation. What moves is where the decisions are actually made, and that is where advice is worth buying.

What we gradeOur reading

We hold every building to the same eight conditions. Which of them are worth specifying and defending through the whole project changes with the situation.

New build
Light : most Air : some Acoustics : most Temperature : some Layout : most Nature : some Materials : least Furniture : least
Relocation
Light : most Air : some Acoustics : most Temperature : least Layout : most Nature : some Materials : least Furniture : least
Expansion
Light : some Air : most Acoustics : most Temperature : some Layout : most Nature : least Materials : least Furniture : some
Consolidation
Light : most Air : least Acoustics : most Temperature : least Layout : most Nature : least Materials : most Furniture : least

How much changesOur reading

Every situation can end in more than one way, and each ending changes a different amount of the organisation. The more that is new at once, the more of it can be set now.

New build
PeopleFaceInfrastructureHabitsCulture

01A new site, a new building

People: most Face: most Infrastructure: most Habits: most Culture: most

02Your own site, a new building

People: least Face: most Infrastructure: most Habits: some Culture: some
Relocation
PeopleFaceInfrastructureHabitsCulture

01Taken as found

People: least Face: most Infrastructure: least Habits: least Culture: least

02Changed to fit

People: least Face: most Infrastructure: most Habits: most Culture: most
Expansion
PeopleFaceInfrastructureHabitsCulture

01New site, new buildings

People: most Face: most Infrastructure: most Habits: most Culture: most

02New site, additional buildings

People: most Face: least Infrastructure: most Habits: most Culture: most

03Your site, a new building

People: most Face: some Infrastructure: some Habits: some Culture: some

04Your building, extended

People: most Face: some Infrastructure: some Habits: some Culture: some
Consolidation
PeopleFaceInfrastructureHabitsCulture

01The building you have

People: least Face: some Infrastructure: some Habits: some Culture: some

02A smaller one, elsewhere

People: most Face: most Infrastructure: most Habits: most Culture: most

The three graded rows are our reading of the four situations. The figures are published in full at The Built Review, each with its study, its DOI and its grade.

Two organisations in the same situation need different buildings.

The situation tells you what is about to be decided. Not what the answer is. Most projects proceed as though those were the same thing. What separates one organisation from another is internal. Known inside, and almost never written down in a form a project can use.

  • What you are for

    Your purpose, your values, and how the organisation is actually structured around them. Every building serves one thing before the others — research before teaching, care before throughput, focus before collaboration. Decide which, or the site decides for you.

  • What you actually do

    How the organisation behaves, not how it describes itself. Who needs to be near whom. Where the work actually happens. Which values show up in a calendar. The building gets built for whichever version is written down.

  • What you are becoming

    A building fixes a set of assumptions for thirty years. Fix the ones you are moving towards, not the ones you are moving away from. Most projects specify the organisation that existed when the budget was approved.

Where this sits

  1. Situation

    Which of the four events brought you here, and what it settles.

  2. Organisation

    What the project has to carry, and what it must not fix in place.

    You are here
  3. Expertise

    What the published research supports, graded, for this building type and these people.

  4. The brief

    What the architect and project team work from. In writing.

Evidence tells you what buildings do to people in general. Alignment tells you which of those effects matter for yours.

How we do that →

We start with a Decision Brief.

We take three weeks and charge a fixed fee. The report is yours even if we stop there.

What that involves →